Terms and Conditions - Flowers Say it All

Welcome to Flowers Say it All, your trusted source for exquisite floral arrangements and exceptional service. By accessing and using our services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.

1. Acceptance of Terms

By placing an order or using our services, you accept these terms in full. If you disagree with any part of these terms, you must not use our services.

2. Services Provided

Flowers Say it All offers a variety of floral arrangements for different occasions, including weddings, funerals, birthdays, and corporate events. Our services include:

• Customized flower arrangements
• Delivery services
• Subscription services for regular deliveries
• Event decoration and consultation

3. Orders and Payment

Order Process

All orders must be placed through our official website or authorized platforms. By placing an order, you confirm that you are authorized to use the payment method provided.

Payment Terms

We accept various payment methods, including credit/debit cards and online payment systems. Payment is processed securely, and your financial information is protected.

4. Delivery Policy

We strive to deliver your orders on time and in perfect condition. Our delivery policy includes:

• Same-day delivery for orders placed before noon
• Guaranteed delivery times for scheduled orders
• Special instructions handling

In the event of delays or issues, we will notify you promptly and work to resolve the situation.

5. Cancellation and Refunds

You may cancel your order within a specified timeframe without incurring penalties. Refunds are processed under the following conditions:

• Damaged or incorrect orders
• Change in order details before delivery
• Service disruptions on our part

Please contact our support team to initiate a cancellation or refund.

6. Intellectual Property

All content on the Flowers Say it All website, including images, text, and logos, is the intellectual property of our company. Unauthorized use or reproduction is prohibited.

7. User Responsibilities

Users are responsible for providing accurate information during the ordering process. Any misinformation may result in order delays or cancellations.

8. Limitation of Liability

While we strive for excellence, Flowers Say it All is not liable for any indirect or consequential damages arising from the use of our services.

9. Changes to Terms

We reserve the right to modify these terms at any time. Updated terms will be posted on our website, and continued use of our services constitutes acceptance of the new terms.

10. Governing Law

These terms are governed by and construed in accordance with the laws of the jurisdiction in which Flowers Say it All operates. Any disputes will be subject to the exclusive jurisdiction of the courts in that area.

11. Privacy Policy

Your privacy is important to us. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal data.

12. Contact Information

For any questions or concerns regarding these terms, please reach out through our official customer service channels.